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Billing & Payment Policies

We do NOT require deposits, nor do we require 50% down before services will be provided.  We also do NOT require payment in full before services will be provided to you.

For our regular dog walking, quick sit, etc. (all recurring) clients, we bill on the 1st day of the month for the prior month of service. Payment is due by the 15th of the month.  Invoices that are past due by 30 days or more will incur a 1.5% (monthly) late fee. For regular clients, we can keep a record of your credit card information and bill your charges to your credit card on the 1st of the month and issue you a monthly statement showing your invoice amounts plus your payments.

For all other services, we will bill you within 10 days of the completion of the service and payment is due within 15 days of the invoice date.  Invoices that are past due by 30 days or more will incur a 1.5% (monthly) late fee.

NEW ........ Save Money Now!

Automatically have your monthly invoice total charged to your Visa or MasterCard and receive a 5% discount!

Refunds

We offer a 100% guarantee on all of our services.  If you are not satisfied for ANY reason, we will either NOT bill you for that service, or we will offer you a full refund of the cost of the service you were unsatisfied with. (This applies only to a current service we are providing or just provided and DOES NOT apply to any prior services.)

Prices / Rates

Below is a brief list of our prices for common services.  Please keep in mind, that we tailor our services to your needs and to the needs of your pets.  Therefore, the price of your chosen service may vary slightly (lower or higher) than the prices listed.

Current Rates (Effective 01/01/2003)

Initial consultation and set-up is always free!

*Daily Dog Walks, 20-30 minutes long

One dog     $11.00

Two dogs    $15.00

Three dogs  $19.00

*Average walk lengths may vary

Includes treats at the end of the walk!

No extra charge for early mornings, evenings or weekends.

(All prices are for same household)

*Discounts for multiple walks per day, max of three walks per day.

*Note: "On Call" dog walking is available to all Chicago Downtown hotels with minimum notice at $20.00 per walk. No discounts apply! Hotel/Customer to supply parking, or customer will be charged parking fees as required.

 

Dog Vacation Care

One dog          $34.00 a Day

Two dogs*        $39.00 a Day

*$6.00 for each additional dog over two

NOTE: Additional charges will apply for Kennel/Pen/Run and/or indoor clean-up

Includes three walks per day, feeding, bring in mail/newspapers, water up to 5 plants.

$1.00 extra per plant over 5.

Discount packages available for vacation service of 14 consecutive days or more

 

Cats, Birds & other pets

Per Visit    $14.00 

 

Add $4.00 for each additional cage over 2.

Includes feeding, water, scooping litter box or clean cage as necessary. Plenty of attention (petting, cuddling, etc.)

 

Vacation Caretaking for Your Home Only (No Pets)

Each Visit    $25.00 (Basic Service)

 

Basic service includes checking your home inside and out. Walking the grounds. Bring in any mail, flyers & newspapers. Verifying all doors and windows are properly locked. Water plants if necessary (Up to 5).  

 

Special Services

Administer Shots  $5.00* Per Shot

Administer Pills  $2.50* Per Pill,  $1.50* (if pills are mixed in meals)

Please ask about rates for other special requirements & Medications/Treatments

*Prices may be higher for uncooperative/hard to handle pets

 

Please contact us for custom package rates. We will be glad to put together the service package that is right for you!

 

NOTE: There is an extra $10.00* charge per visit on holidays.

(*15.00 per visit on Thanksgiving & Christmas Day)

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Last modified: 08/17/05